Platinum Capital Management Limited ("PCM") (company number 03829996), whose registered office is at East Building, Holland Court, The Close, Norwich, NR1 4DY is the Data Controller and recognises the importance of protecting the privacy of all information it collects from individuals while conducting its business. We have created the following policy guidelines to let you know how we collect and use your personal information. Please read this Privacy Notice carefully. By visiting our website or using any of our services, you indicate your agreement to our use of your personal information as set out in the Privacy Notice.
PCM will collect information from individuals when you register on our website, apply to subscribe to our funds or use our services or contact us in person, by telephone, by email or by post.
We may collect information about you from fraud prevention agencies and other organisations when we undertake checks such as identification verification checks.
We record all calls for training and quality purposes and to enable us to deal effectively with queries or complaints and to comply with our regulatory obligations. We may collect the following information from you so you can register for our website or subscribe for our funds or services:
PCM use information held on you in the following ways:
In accordance with data protection law, we are obliged to inform you that we are using your information as described in this privacy notice statement on the following legal bases:
We maintain adequate technical and organisational security measures to protect personal information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction.
Sharing of your Information
We may disclose your information to:
We will not lend or sell your information to third parties.
Transferring Information Overseas We may share your personal information with our service providers and this may involve transferring it to countries outside the European Economic Area (EEA) whose data protection laws may not be as extensive as those which apply to us. Where we do so, we will ensure that we do this in accordance with the Acts and take appropriate measures to ensure that the level of protection which applies to your personal information processed in these countries is similar to that which applies within the EEA. Such measures may include only transferring your data to jurisdictions in respect of which there is a European Commission adequacy decision or, where this is not the case, by using model clauses which have been approved by the European Commission.
We may transfer your personal information between businesses that are legally part of the PCM affiliated companies for the purposes of providing our services to you as follows:
You have the right to:
In accordance with our legal data protection and privacy obligations, we will only retain your information for as long as necessary by law. We will then either securely delete it or anonymise it so that it cannot be linked back to you.
If you have any questions about this privacy statement or the practices of this website you can contact us at firstname.lastname@example.org.
You have the right to lodge a complaint with a supervisory authority. In the UK, this is the Information Commissioner's Office (ICO). However, we would appreciate the chance to put this right for you first. Please contact us using the details set out above. We will do our very best to answer any question and resolve any complaint to your satisfaction. If, for whatever reason, you feel we do not meet the high standards we expect of ourselves, you have a right to complain to the ICO.
PLATINUM CAPITAL MANAGEMENT LIMITED
15 King Street St James's
London SW1Y 6QU United Kingdom
Authorised and Regulated by the Financial Conduct Authority